Auto Parts Counter Specialist

Motion; Laurel (MD); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401K plan

Paid time off

Career growth

Job summary

Motion is seeking a NAPA Counter Sales associate to be the friendly face at the store, helping customers with auto parts and knowledge. You will assist retail and wholesale customers, work at the counter and over the phone, and support teammates in answering questions with enthusiasm.

This role emphasizes outstanding customer service, a strong knowledge of automotive parts, and the ability to thrive in a fast-paced retail environment.

Qualifications

• Background in automotive parts or willingness to learn all things auto parts.
• Excellent verbal and written communication skills.
• Love fast-paced retail environments.
• Experience in a parts store or automotive industry is a plus.

Responsibilities

• Provide auto parts answers and solutions at the counter or over the phone.
• Assist other team members with customer questions.
• Provide outstanding customer care in-store.
• Bring customer focus and energy to our fast-paced stores.
• Welcome customers and engage to provide a positive consumer experience.
• Use computer, cash register, telephone, and paper catalog system.

Skills

Parts knowledge

Customer service

Cash handling

Retail experience

Communication skills

Product knowledge

Education

High School Diploma or GED

Technical/Trade school courses

Tools

Catalog systems

Inventory software

Job description

Motion is seeking a NAPA Counter Sales associate to be the friendly face at the store, helping customers with auto parts and knowledge. You will assist retail and wholesale customers, work at the counter and over the phone, and support teammates in answering questions with enthusiasm.

This role emphasizes outstanding customer service, a strong knowledge of automotive parts, and the ability to thrive in a fast-paced retail environment.