Auto Parts Counter Sales Pro

NAPA; Merrow (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Outstanding health benefits and 401K

Culture of internal promotion

Job summary

NAPA in Merrow, CT is seeking a Counter Sales associate to be the face of our retail store, helping customers locate auto parts and answer questions in person or over the phone. You’ll apply your parts knowledge to assist customers and collaborate with teammates to resolve inquiries.

The role supports both full-time and part-time schedules, offering competitive pay, strong benefits, and opportunities for career growth within a Fortune 200 company that values internal promotion.

Qualifications

• Background in automotive parts or related experience is preferred.
• Experience in a parts store or automotive industry is a plus.
• Willingness to learn all things auto parts.
• Excellent verbal and written communication skills.
• Strong listening skills and customer-centric focus.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers at the counter or by phone.
• Use parts knowledge to assist other team members with customer inquiries.
• Deliver outstanding customer care and create a positive store experience.
• Greet customers and engage to welcome them into the store.
• Operate computer, cash register, phone, and catalog system.

Skills

Customer service

Auto parts knowledge

Verbal communication

Written communication

Listening skills

Education

High School Diploma or GED

Tools

Cataloging systems

Inventory management systems

Job description

NAPA in Merrow, CT is seeking a Counter Sales associate to be the face of our retail store, helping customers locate auto parts and answer questions in person or over the phone. You’ll apply your parts knowledge to assist customers and collaborate with teammates to resolve inquiries.

The role supports both full-time and part-time schedules, offering competitive pay, strong benefits, and opportunities for career growth within a Fortune 200 company that values internal promotion.