Auto Parts Counter Associate — Customer Service Pro

Sunset Auto Parts, Inc.; Scappoose (OR); On-site; USD 19,000 - 30,000; Full time

Job summary

Sunset Auto Parts, Inc. is seeking a part clerk to look up and retrieve parts, operate the register, and assist customers with catalog systems. You will handle promotions and rebates, maintain displays, and ensure accurate invoicing and cash handling.

The role requires ability to lift up to 50 lbs, stand/walk during shifts, and provide friendly, knowledgeable service to NAPA customers in a fast-paced environment.

Qualifications

• Fast paced customer oriented environment.
• Motivated learner and reliable.
• Maintain professional attitude, conduct, and appearance.
• Establish outstanding relations with NAPA customers.
• Capable of reading/writing legibly and referencing part numbers from catalogs.
• Capable of lifting/moving parts up to 50 lbs.
• Ability to use moving aids (hand truck, pallet jack, etc.).
• Stand or walk for assigned shifts.

Responsibilities

• Lookup and retrieve parts for vehicles.
• Operate a cash register and answer phones.
• Work with catalogs and computer systems.
• Process rebates and registrations and participate in promotions.
• Build and maintain store displays; stock and price items.
• Share knowledge about auto parts features and warranties.
• Maintain invoicing records and manage cash drawer security.
• Process POS transactions and enforce store policies.

Tools

POS system

Inventory software

Catalog systems

Job description

Sunset Auto Parts, Inc. is seeking a part clerk to look up and retrieve parts, operate the register, and assist customers with catalog systems. You will handle promotions and rebates, maintain displays, and ensure accurate invoicing and cash handling.

The role requires ability to lift up to 50 lbs, stand/walk during shifts, and provide friendly, knowledgeable service to NAPA customers in a fast-paced environment.