Auto Parts Counter Specialist - Face of the Store & Growth Path

NAPA Auto Parts; Oregon; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits & 401K

Promotions from within

Brand strength

Job summary

NAPA Auto Parts is seeking a friendly Counter Sales associate to greet customers, answer questions, and provide parts recommendations at the counter or by phone.

You will help colleagues with product inquiries, maintain a positive in-store experience, and handle transactions using a computer, cash register, and catalog system. Prior parts experience is a plus, and growth within the company is encouraged.

Qualifications

• Must have valid driver’s license.
• Experience in a parts store or automotive industry, or willingness to learn auto parts.
• Excellent verbal and written communication skills.
• Love fast paced retail environments.
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers and solutions for customers at the counter or over the phone.
• Use parts knowledge to assist team members with customer questions.
• Deliver outstanding customer care and interactions in the store.
• Bring customer focus and high energy to a fast-paced environment.
• Welcome retail customers and engage to ensure a positive experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Customer service

Communication

Active listening

Empathy

Retail environment

Education

High School Diploma or GED

Technical or Trade school courses or degree

Tools

Cataloging systems

Inventory management systems

Cash register

Job description

NAPA Auto Parts is seeking a friendly Counter Sales associate to greet customers, answer questions, and provide parts recommendations at the counter or by phone.

You will help colleagues with product inquiries, maintain a positive in-store experience, and handle transactions using a computer, cash register, and catalog system. Prior parts experience is a plus, and growth within the company is encouraged.