Auto Parts Counter Associate

NAPA; Strongsville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Health benefits and 401K

Promotion from within

Ongoing training

Job summary

NAPA Strongsville, OH is seeking a friendly Counter Sales Associate to be the face of our retail store, providing auto parts answers and solutions to customers in person or over the phone. You’ll use parts knowledge to help customers and support other team members, delivering outstanding service in a fast-paced environment.

A valid driver’s license, high school diploma or GED, and a willingness to learn are required; benefits include health coverage and opportunities for growth.

Qualifications

• Excellent verbal and written communication skills.
• Great listening skills and empathy for customers.
• Willingness to learn all things auto parts.
• High School Diploma or GED is required.

Responsibilities

• Provide auto parts answers and solutions for customers in person at the counter or over the phone.
• Assist other NAPA team members with customer questions.
• Provide outstanding customer care and interactions with everyone who comes into the NAPA Store.
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Verbal communication

Written communication

Listening skills

Customer empathy

Education

High School Diploma or GED

Tools

Cataloging systems

Inventory management systems

Job description

NAPA Strongsville, OH is seeking a friendly Counter Sales Associate to be the face of our retail store, providing auto parts answers and solutions to customers in person or over the phone. You’ll use parts knowledge to help customers and support other team members, delivering outstanding service in a fast-paced environment.

A valid driver’s license, high school diploma or GED, and a willingness to learn are required; benefits include health coverage and opportunities for growth.