Auto Parts Counter Pro — Customer‑Focused, Growth‑Oriented

Genuine Parts Company; Strongsville (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401K

Promotion from within

Training and development

Job summary

Genuine Parts Company’s NAPA store in Strongsville, OH is hiring a Counter Sales associate to be the face of our retail team. You’ll help customers with auto parts questions, use your parts knowledge, and support fellow team members in a fast-paced environment.

We value practical automotive interest, a valid driver's license, and good communication. This entry-level role offers growth potential and ongoing training within a Fortune 200 company, with competitive pay and solid benefits.

Qualifications

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry.
• High School Diploma or GED; technical/trade courses encouraged.
• Excellent verbal and written communication skills.
• Love fast-paced retail environments.
• Great listening skills and empathy for customers.

Responsibilities

• Provide auto parts answers to customers in person at the counter/over the phone.
• Use parts knowledge to assist other team members answer questions for customers.
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store!
• Bring customer focus and high energy to our fast-paced stores.
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Customer service

Verbal communication

Written communication

Listening skills

Education

High School Diploma or GED

Technical or Trade school

Tools

Cash register

Computer systems

Cataloging systems

Inventory management systems

Job description

Genuine Parts Company’s NAPA store in Strongsville, OH is hiring a Counter Sales associate to be the face of our retail team. You’ll help customers with auto parts questions, use your parts knowledge, and support fellow team members in a fast-paced environment.

We value practical automotive interest, a valid driver's license, and good communication. This entry-level role offers growth potential and ongoing training within a Fortune 200 company, with competitive pay and solid benefits.