Auto Parts Concierge & Customer Service Pro

O'Reilly Auto Parts; Altus (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers while supporting store management.

The role includes greeting customers, assisting with merchandise selection, supporting professionals, handling cash transactions, processing returns, and assisting with daily store operations. Training and opportunities for career growth are emphasized.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail customers and assist in merchandise selection.
• Assist professional customers and service specialists as needed.
• Handle cash, checks, and credit card transactions securely and accurately.

Skills

Customer service

Multitasking

Attention to detail

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers while supporting store management.

The role includes greeting customers, assisting with merchandise selection, supporting professionals, handling cash transactions, processing returns, and assisting with daily store operations. Training and opportunities for career growth are emphasized.