Automotive Parts Advisor: Customer-Focused & Detail-Oriented

Timshortchevyofhazard; Kentucky; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance (employee) – $25,000

PTO

Bereavement leave

Job summary

Tim Short Auto Group is seeking a knowledgeable Parts Advisor to assist customers and technicians in identifying, locating, and ordering parts and accessories while delivering excellent service. The role emphasizes efficient operations, customer-focused support, and accurate parts fulfillment.

Responsibilities include greeting customers, aiding in parts selection, assisting service technicians, maintaining inventory accuracy, and building product knowledge to offer effective solutions.

Qualifications

• Prior parts or automotive experience preferred.
• Strong customer service and communication skills.
• Ability to use parts lookup systems and basic computer applications.
• Detail-oriented with strong organizational skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet and assist retail and wholesale customers in selecting and purchasing parts.
• Support service technicians by providing accurate and timely parts for repairs.
• Look up parts availability, process orders, and handle returns or exchanges.
• Maintain parts inventory accuracy through proper stocking and organization.
• Develop strong product knowledge to answer questions and recommend solutions.
• Provide friendly, professional customer service in person, over the phone, and online.

Skills

Automotive parts experience

Customer service

Parts lookup systems

Communication

Attention to detail

Driver’s license

Job description

Tim Short Auto Group is seeking a knowledgeable Parts Advisor to assist customers and technicians in identifying, locating, and ordering parts and accessories while delivering excellent service. The role emphasizes efficient operations, customer-focused support, and accurate parts fulfillment.

Responsibilities include greeting customers, aiding in parts selection, assisting service technicians, maintaining inventory accuracy, and building product knowledge to offer effective solutions.