Auto Material Damage Claims Lead

Aspire General; Rancho Cucamonga (CA); In loco; USD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Aspire General Insurance Company is seeking an experienced Material Damage Supervisor to lead our Claims leadership team in Rancho Cucamonga, CA. You will manage a team of Material Damage professionals including specialists, appraisers, and desk auditors, focusing on timely, accurate claim handling and ongoing development.

Reporting to the Material Damage Manager, you will monitor workloads, ensure quality, and drive performance metrics while maintaining compliance with Aspire guidelines and

Competenze

• 7+ years of Property & Casualty insurance experience.
• Extensive auto physical damage/material damage claims experience.
• Strong vehicle estimating experience.

Mansioni

• Lead, coach, develop, and manage a team of Material Damage professionals.
• Monitor workloads and effectively distribute assignments to improve cycle time, productivity, and claim outcomes.
• Perform claim and team-member audits to ensure quality and compliance.
• Monitor team performance against established metrics and address areas needing improvement.
• Ensure material damage claims are handled timely and accurately in accordance with company guidelines, regulatory requirements, and industry best practices.
• Oversee the quality and accuracy of your team's work product.
• Provide ongoing coaching, mentoring, training, and performance feedback.
• Support employee performance management in partnership with Human Resources.
• Maintain and improve Material Damage policies, procedures, workflows, and documentation.
• Identify opportunities to improve claims processes and systems and provide recommendations to Claims leadership.
• Support tow, storage, estimating, repair, total loss, and salvage processes as applicable.
• Ensure compliance with California requirements regarding vehicle inspections following repairs.
• Produce timely and accurate reporting for areas within your responsibility.
• Partner effectively with other Claims managers, supervisors, internal departments, vendors, and business partners.
• Help foster a high-performing, accountable, and collaborative Claims environment.

Conoscenze

Leadership

Team management

Analytical

Communication

Organizational

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

Aspire General Insurance Company is seeking an experienced Material Damage Supervisor to lead our Claims leadership team in Rancho Cucamonga, CA. You will manage a team of Material Damage professionals including specialists, appraisers, and desk auditors, focusing on timely, accurate claim handling and ongoing development.

Reporting to the Material Damage Manager, you will monitor workloads, ensure quality, and drive performance metrics while maintaining compliance with Aspire guidelines and