Auto Insurance Claims Adjuster — In-Office Chandler

Allcat Claims, LLC; Chandler (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) company match

Job summary

Allcat Claims Service, LLC is seeking an Insurance Claims Adjuster to handle auto claims through internal channels. The role requires adjusting simple to moderate claims, determining coverage, and documenting the investigation and settlement decisions.

You will manage a workload with timely updates and collaborate with teammates while applying P&C knowledge. The position emphasizes strong customer service, communication, and detail orientation in a fast-paced environment, with training and

Qualifications

• High School Diploma or GED is required.
• Insurance Adjuster license is required; you must pass licensing exam within allowed attempts.
• 1 year of customer contact experience is required.
• Strong customer service, communication, and organizational skills are essential.
• Able to thrive in a fast-paced environment and adapt to process changes for improvement.
• Must be accurate, detail oriented, and able to learn new technologies.
• Working knowledge of Microsoft Office applications (Outlook, Excel, Word).
• Preferred: Bachelor’s degree and current Casualty Adjuster License.

Responsibilities

• Provides claims service via internal channels (phone/fax/email/mail) to policyholders for clients.
• Adjusts simple to moderately complex Auto claims.
• Identifies, confirms, and makes coverage decisions on claims.
• Investigates loss details, evaluates, negotiates, and resolves claims within authority.
• Documents thought process, investigation, evaluation, negotiation, and settlement decisions.
• Prioritizes and manages assigned claims workload with timely status updates.
• Collaborates with team members and escalates as needed.
• Applies basic knowledge of P&C insurance products and claims processes.
• Supports workload surges and catastrophe operations when required.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Adaptability

Learn new technologies

Education

High School Diploma or GED

Insurance Adjuster License

Bachelor’s degree

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Allcat Claims Service, LLC is seeking an Insurance Claims Adjuster to handle auto claims through internal channels. The role requires adjusting simple to moderate claims, determining coverage, and documenting the investigation and settlement decisions.

You will manage a workload with timely updates and collaborate with teammates while applying P&C knowledge. The position emphasizes strong customer service, communication, and detail orientation in a fast-paced environment, with training and