Auto Injury Adjuster — Complex Claims

AlphaStaffHCM; Colorado Springs (CO); Hybrid; USD 60,000 - 80,000; Full time

Job summary

AlphaStaffHCM is seeking an Injury Adjuster to support non-attorney involved soft tissue bodily injury claims. You will confirm coverage, determine liability, investigate losses, evaluate damages, negotiate settlements, and adjudicate claims in compliance with state laws. Hybrid in-office 3 days/week across multiple locations.

The role requires strong negotiation, investigation, communication, and multitasking skills, with CAT response duties and potential after-hours work.

Qualifications

• HS diploma or GED required.
• At least 1 year injury adjusting or auto liability adjusting experience.
• Knowledge of auto claims contracts and coverage evaluation.
• Familiar with state insurance laws and regulations.
• Ability to acquire required adjuster licenses within 90 days.

Responsibilities

• Adjust non-attorney soft tissue injury claims, incl. auto PD exposure.
• Identify coverage decisions per policy terms and state regulations.
• Investigate losses, determine liability, evaluate damages, negotiate settlements.
• Document claim activity clearly to support outcomes.
• Provide guidance to members on next steps and timelines.
• Collaborate with internal teams, vendors, and partners.
• Participate in CAT response and on-call periods.
• Maintain risk controls in claims handling.

Skills

Negotiation

Investigation

Communication

Conflict resolution

Multitasking

Problem solving

Financial judgment

License readiness

Education

High School Diploma or GED

Job description

AlphaStaffHCM is seeking an Injury Adjuster to support non-attorney involved soft tissue bodily injury claims. You will confirm coverage, determine liability, investigate losses, evaluate damages, negotiate settlements, and adjudicate claims in compliance with state laws. Hybrid in-office 3 days/week across multiple locations.

The role requires strong negotiation, investigation, communication, and multitasking skills, with CAT response duties and potential after-hours work.