Auto Glass Customer Care & Insurance Claims Specialist

Sun Auto Tire & Service; Tucson (AZ); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Bi-Weekly pay

Tuition reimbursement

Paid vacation & sick time

6 paid holidays

Medical, dental & vision insurance

Life insurance

401(k) with company match

Discounted services

Advancement opportunities

Job summary

Sun Auto Tire & Car Care Center’s Max Auto Glass division is hiring in Tucson. The role focuses on customer service, processing insurance claims, quoting clients, and supporting office operations for a fast-paced auto glass service team.

Ideal candidates have strong communication, data entry experience, and the ability to multitask while maintaining high service standards. Full benefits are offered, with potential for growth within the Sun Auto family.

Qualifications

• Must be an experienced customer service representative with data entry experience.
• Strong communication and documentation skills.
• Ability to multi-task in a fast-paced office environment.

Responsibilities

• Provide general customer service and cash quotes for clients.
• Process insurance claims for clients.
• Handle invoicing, inventory, and auditing tasks.
• Source and order auto glass parts and schedule clients.
• Dispatch jobs to the installation team and manage payments on invoices.
• Assist in general office administrative functions.

Skills

Customer service

Data entry

Multi-tasking

Communication

Job description

Sun Auto Tire & Car Care Center’s Max Auto Glass division is hiring in Tucson. The role focuses on customer service, processing insurance claims, quoting clients, and supporting office operations for a fast-paced auto glass service team.

Ideal candidates have strong communication, data entry experience, and the ability to multitask while maintaining high service standards. Full benefits are offered, with potential for growth within the Sun Auto family.