Auto Front Desk & Guest Experience Coordinator

OPEN ROAD AUTO GROUP; Edison (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Vacation Time / Personal Time

Short and Long Term Disability

Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Wellness Initiatives

Job summary

Open Road Auto Group is seeking a Customer Service / Receptionist to join our team in the New Jersey area. The role focuses on customer engagement via email, phone, and chat, with a goal of delivering timely price quotes and scheduling appointments.

We value effective communication, dependable time management, accurate data entry, and solid computer skills as core qualifications. This position supports the dealership network and contributes to a high-quality customer experience.

Qualifications

• Ability to communicate effectively with others.
• Time management skills.
• Ability to type efficiently to enter accurate information into tracking system.
• Basic Computer skills.

Responsibilities

• Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
• Answer all incoming calls and chat/call requests promptly.
• Set confirmed appointments.
• Complete your daily scheduled contact tasks.

Skills

Communication

Time management

Typing speed

Computer skills

Job description

Open Road Auto Group is seeking a Customer Service / Receptionist to join our team in the New Jersey area. The role focuses on customer engagement via email, phone, and chat, with a goal of delivering timely price quotes and scheduling appointments.

We value effective communication, dependable time management, accurate data entry, and solid computer skills as core qualifications. This position supports the dealership network and contributes to a high-quality customer experience.