Auto Front Desk & Customer Care Specialist

OPEN ROAD AUTO GROUP; Morristown (NJ); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Plans

Vacation Time / Personal Time

Short and Long Term Disability

Life Insurance

401(k) Retirement Plan with employer m

Vehicle Purchase Discounts

Leadership Training Programs

Wellness Initiatives

Volunteer Time

Zusammenfassung

Open Road Auto Group is seeking a Customer Service/Receptionist in Morristown, NJ. The role supports a diverse automotive environment, handling emails, calls, and appointment setting while delivering a five-star customer experience.

You will manage inquiries, coordinate scheduling, and enter information into the tracking system, contributing to smooth daily operations and customer satisfaction within a fast-paced dealership team.

Qualifikationen

• Ability to communicate effectively with others.
• Time management skills.
• Ability to type efficiently to enter accurate information into tracking system.
• Basic Computer skills.

Aufgaben

• Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
• Answer all incoming calls and chat/call requests promptly.
• Set confirmed appointments.
• Complete your daily scheduled contact tasks.

Kenntnisse

Communication

Time management

Typing speed

Basic computer skills

Jobbeschreibung

Open Road Auto Group is seeking a Customer Service/Receptionist in Morristown, NJ. The role supports a diverse automotive environment, handling emails, calls, and appointment setting while delivering a five-star customer experience.

You will manage inquiries, coordinate scheduling, and enter information into the tracking system, contributing to smooth daily operations and customer satisfaction within a fast-paced dealership team.