Automotive Receptionist & Customer Care Pro

Atlantic Auto Group; New York (NY); In loco; USD 31.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

Sick Leave

401(k)

Paid Time Off (PTO)

Competitive Pay Plans

Employee Discount purchase program

Employee Assistance programs

Employee Referral Program

Descrizione del lavoro

Atlantic Auto Group is seeking an enthusiastic Receptionist/Greeter to join our team in a full-time role. You will manage high-volume calls, assist customers with payments and scheduling, and support daily operations with a professional, courteous presence.

The position offers growth within a family-like environment and opportunities to develop professionally. We value a positive attitude and strong communication skills, with a focus on delivering exceptional customer service.

Competenze

• Exceptional communication and customer service skills.
• Ability to remain calm and composed under pressure.
• Strong organizational skills and ability to multitask.
• Friendly, professional, and approachable demeanor.
• Must pass background, DMV, and drug screening checks.

Mansioni

• Manage high-volume phone lines and handle calls efficiently.
• Process customer payments with cash or cards and issue receipts.
• Assist customers with paperwork, scheduling, and directing inquiries.
• Take clear messages and escalate issues to management when needed.
• Perform general clerical duties including filing and mail processing.
• Greet visitors warmly and create a strong first impression.
• Maintain organized records and timely documentation.
• Support team members and cover additional tasks as needed.

Conoscenze

Communication

Customer service

Organization

Phone etiquette

Team player

Formazione

High school diploma or GED

Descrizione del lavoro

Atlantic Auto Group is seeking an enthusiastic Receptionist/Greeter to join our team in a full-time role. You will manage high-volume calls, assist customers with payments and scheduling, and support daily operations with a professional, courteous presence.

The position offers growth within a family-like environment and opportunities to develop professionally. We value a positive attitude and strong communication skills, with a focus on delivering exceptional customer service.