Auto Finance Deficiency Recovery Specialist - Bilingual

Veros Credit, LLC; Fort Worth (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

401(k) Plan

Tuition Reimbursement

Paid Holidays

Paid Time Off

Descripción de la vacante

Veros Credit, LLC is seeking a Loss Recovery Deficiency Collector to resolve deficiency balances on charged-off auto loans after repossession. You will verify calculations, negotiate settlements, and coordinate with the in-house legal team.

Ideal candidates have 5+ years in collections, familiarity with repossession and remarketing processes, and strong negotiation and communication skills. Bilingual English/Spanish is a plus; high school diploma required.

Formación

• 5+ years of collections experience, including 3+ years on charged off or deficiency accounts.
• Knowledge of repossession and remarketing processes and how deficiency balances are calculated.
• Ability to read, interpret, and apply federal, state, and local collection and repossession regulations (FDCPA, Regulation F, FCRA).

Responsabilidades

• Make and receive calls with former customers to negotiate repayment or settlement of post-repossession deficiency balances.
• Validate deficiency calculations before collection, including sale proceeds, repossession, storage, and related costs.
• Confirm pre-sale and post-sale notices were sent on time; escalate defects impacting collection.
• Run skip tracing and asset searches to locate obligors and assess collectability.
• Track statute of limitations dates; avoid time-barred actions.
• Coordinate approved suits, judgments, wage garnishments, and liens with in-house legal.
• Document all contacts, promises, and settlements in the servicing system; meet recovery targets.
• Evaluate delinquent portfolios and recommend accounts for repossession when appropriate.

Conocimientos

Negotiation

Communication

Problem-solving

Independent work

Team collaboration

Bilingual (English/Spanish)

Educación

High school diploma or GED

Descripción del empleo

Veros Credit, LLC is seeking a Loss Recovery Deficiency Collector to resolve deficiency balances on charged-off auto loans after repossession. You will verify calculations, negotiate settlements, and coordinate with the in-house legal team.

Ideal candidates have 5+ years in collections, familiarity with repossession and remarketing processes, and strong negotiation and communication skills. Bilingual English/Spanish is a plus; high school diploma required.