Auto Loan Loss Recovery Negotiator

Veros Credit; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

401(k) Plan

Tuition Reimbursement

Paid Holidays

PTO

Transit Benefit

Referral Bonus

Office Coffee

Job summary

Veros Credit seeks a Loss Recovery Specialist to bring charged off auto loan accounts to resolution through negotiation for payment or settlement. The role may involve initiating legal action and coordinating with the in-house legal team in a fast-paced collections environment.

The candidate should have 5+ years in collections, including charged off accounts, with strong communication and problem-solving abilities. Bilingual skills are a plus.

Qualifications

• 5+ years of experience in the collections field, including 3+ years with charged off accounts.
• Ability to read, interpret and apply federal, state and local collections regulations.
• Bilingual (English/Spanish) is a plus but not required.

Responsibilities

• Handle inbound/outbound calls to negotiate repayment or settlement on charged off accounts.
• Conduct skip tracing and asset searches; use external skip tracing services if needed.
• Advise on initiation of legal actions and coordinate with in-house legal team.
• Perform other duties as assigned.

Skills

Negotiation

Communication

Problem-solving

Customer service

Teamwork

Education

High School Diploma or GED

Tools

Skip tracing

Legal coordination

Job description

Veros Credit seeks a Loss Recovery Specialist to bring charged off auto loan accounts to resolution through negotiation for payment or settlement. The role may involve initiating legal action and coordinating with the in-house legal team in a fast-paced collections environment.

The candidate should have 5+ years in collections, including charged off accounts, with strong communication and problem-solving abilities. Bilingual skills are a plus.