Auto Repair Technician: Diagnostics & Quality Fixes

CarMax Inc.; Town of Smithtown (NY); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Job summary

CarMax is seeking an Auto Repair Specialist I to perform essential diagnostic, mechanical, and cosmetic repairs on customer and internal vehicles. You will ensure safety and quality, delivering excellent customer service while following CarMax principles.

The role supports a fast-paced store environment, with opportunities for training and career growth as part of CarMax's commitment to people and quality service.

Qualifications

• Ability to read, interpret, and transcribe data accurately for record-keeping.
• Strong multitasking skills in a fast-paced environment.
• Excellent communication and customer service skills, including active listening.

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on all vehicle systems.
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required.
• Manage repair orders, ensuring accuracy in labor, parts, and billing documentation.
• Utilize proprietary and universal software systems.
• Maintain a clean, organized workspace following CarMax 5S standards and safety protocols.
• Provide leadership and functional expertise to support associates and managers across the store.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Data interpretation

Multitasking

Communication

Customer service

Job description

CarMax is seeking an Auto Repair Specialist I to perform essential diagnostic, mechanical, and cosmetic repairs on customer and internal vehicles. You will ensure safety and quality, delivering excellent customer service while following CarMax principles.

The role supports a fast-paced store environment, with opportunities for training and career growth as part of CarMax's commitment to people and quality service.