Auto Dealership Front Desk Specialist

Lexus of Merrillville; Merrillville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kowalis Auto Group is seeking a friendly, organized front desk professional to join our dealership team in Merrillville. You will greet visitors, answer calls, direct customers to the right department, and support the sales staff with scheduling and administrative tasks.

The role emphasizes professional communication, punctuality, and a polished appearance, with opportunities to collaborate across departments and contribute to an exceptional customer experience.

Qualifications

• Excellent listening/communication skills, outgoing and positive personality.
• Punctual nature and ability to handle schedule flexibility and dynamic work environment.
• Professional appearance and eager to improve on all aspects.

Responsibilities

• Answer dealership group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Assist in scheduling and confirming sales appointments
• Other duties as assigned

Skills

Communication skills

Punctuality

Professional appearance

Job description

Kowalis Auto Group is seeking a friendly, organized front desk professional to join our dealership team in Merrillville. You will greet visitors, answer calls, direct customers to the right department, and support the sales staff with scheduling and administrative tasks.

The role emphasizes professional communication, punctuality, and a polished appearance, with opportunities to collaborate across departments and contribute to an exceptional customer experience.