Receptionist & Guest Concierge — Auto Dealership

Milwaukee-Division; Waukesha (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Paid training

Paid vacation

Medical, dental, and vision

401K

Closed Sundays

Job summary

International Autos Group is seeking a full-time Receptionist to warmly greet guests and handle a busy phone line. The role focuses on outstanding customer service, organization, and attention to detail within a dealership group serving Milwaukee, Chicago, NW Indiana, and Minnesota markets.

You will process payments, manage files, and direct customers to the correct departments with professionalism. The position requires excellent communication, a neat appearance, and the ability to stay

Qualifications

• Regular attendance consistent with attendance policy.
• Shift Hours 11:00 am - 8:00 pm Monday thru Thursday 9:00 am - 5:00pm Saturday
• High school diploma or equivalent
• Ability to read and comprehend instructions and information.
• Ability to stay stationary for long periods of time
• Excellent oral communication skills.
• Professional personal appearance.
• Ability to communicate customers' interests needs and requests to management and sales personnel.

Responsibilities

• Greet guests and answer phones, directing customers to the proper department.
• Receive cash, checks and credit card payments and record amounts.
• Balance cash and reconcile invoices at end of shift.
• Process internal orders daily.
• Ensure checks comply with company policy.
• Handle customer complaints professionally and refer to appropriate personnel.
• Answer multi-line switchboard and transfer calls.
• Check with management at shift end for any needs.
• File service/repair orders and other documents as needed.
• Perform other duties as requested by Dealer and Managers.

Skills

Customer service

Communication

Attention to detail

Organization

Oral communication

Education

High school diploma or equivalent

Job description

International Autos Group is seeking a full-time Receptionist to warmly greet guests and handle a busy phone line. The role focuses on outstanding customer service, organization, and attention to detail within a dealership group serving Milwaukee, Chicago, NW Indiana, and Minnesota markets.

You will process payments, manage files, and direct customers to the correct departments with professionalism. The position requires excellent communication, a neat appearance, and the ability to stay