Auto Dealership Billing & Guest Services Specialist

Beyer Volvo Cars Falls Church; Falls Church (VA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Beyer Automotive Group is a family-run dealership serving the greater Washington DC area with multiple locations. This role supports the accounting team by preparing tickets, processing customer bills, and assisting with billing accuracy.

The position requires strong Excel and Word skills, superior customer service, and the ability to multitask, including some evenings and weekends. Prior dealership experience is preferred.

Qualifications

• Superior customer service skills.
• Excellent communication skills and high attention to detail.
• Ability to multi-task and work evenings/weekends if required.
• High school diploma or equivalent; proficiency in Word and Excel.

Responsibilities

• Prepare sales and service gas tickets for the accounting department.
• Calculate and process the customer’s bill using the dealership’s computer system.
• Handle customer follow-up and complaints with integrity and poise.
• Verify accuracy of guest bills and close paid tickets.

Skills

Superior customer service

Excellent communication

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Tools

Excel

Microsoft Word

Customer databases

Job description

Beyer Automotive Group is a family-run dealership serving the greater Washington DC area with multiple locations. This role supports the accounting team by preparing tickets, processing customer bills, and assisting with billing accuracy.

The position requires strong Excel and Word skills, superior customer service, and the ability to multitask, including some evenings and weekends. Prior dealership experience is preferred.