Auto Collision Customer Care Specialist

VIVE Collision; Hartford (VT); In loco; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K with employer match

Paid time off

9 observed holidays

Descrizione del lavoro

VIVE Collision in White River Junction, VT is hiring a Customer Service Representative to deliver exceptional in-person and phone-based support for customers during the repair process.

The role involves light bookkeeping, receptionist duties, appointment scheduling, and administrative tasks to keep the shop operations smooth. Candidates should be comfortable in a fast-paced setting and demonstrate strong communication and multitasking skills.

Competenze

• Must be at least 18 years old.
• Proficiency in Microsoft Office Suite.
• Ability to perform in a fast-paced, high-volume environment.
• Excellent written and verbal communication skills.

Mansioni

• Greet visitors and assist customers in person and over the phone.
• Answer questions and refer customers to the appropriate person.
• Schedule customer appointments and manage calendar.
• Input customer information into computer software accurately.
• Handle light accounts receivable and basic administrative duties.
• Support collision consultants and accountant with daily tasks.

Conoscenze

Excellent communication

Customer service

Multitasking

Calm under pressure

Attention to detail

Strumenti

Microsoft Office Suite

Descrizione del lavoro

VIVE Collision in White River Junction, VT is hiring a Customer Service Representative to deliver exceptional in-person and phone-based support for customers during the repair process.

The role involves light bookkeeping, receptionist duties, appointment scheduling, and administrative tasks to keep the shop operations smooth. Candidates should be comfortable in a fast-paced setting and demonstrate strong communication and multitasking skills.