Customer Care Specialist - Auto Collision Support

Automatic Data Processing, Inc.; Hartford (VT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employer-paid life insurance

401K with employer match

PTO and holidays

Employee assistance program

Job summary

Automatic Data Processing, Inc. is seeking a Customer Service Representative in White River Junction, VT. This full-time on-site role focuses on delivering exceptional in-person and phone support while assisting with light bookkeeping and shop administration.

The position requires 18+ years of age, strong communication skills, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment. Benefits include health coverage, a 401(k) match, and PTO.

Qualifications

• Customer service experience is valued.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Professional attitude and appearance.
• Trustworthy with high integrity.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Handle light accounts receivable and basic administrative duties.
• Support day-to-day shop operations and clerical tasks.
• Greet visitors, answer questions, and direct customers appropriately.
• Schedule appointments and input customer information accurately.
• Process payments and assist with filing and organization.

Skills

Customer service

Proficient MS Office

Written & verbal communication

Professional image

Integrity

Fast-paced environment

Job description

Automatic Data Processing, Inc. is seeking a Customer Service Representative in White River Junction, VT. This full-time on-site role focuses on delivering exceptional in-person and phone support while assisting with light bookkeeping and shop administration.

The position requires 18+ years of age, strong communication skills, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment. Benefits include health coverage, a 401(k) match, and PTO.