Auto Collision Center General Manager: Lead Ops & Growth

Classic Collision Corporate Services LLC; Lawrenceville (GA); Hybrid; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Supportive team culture

401K match

PTO – 6 paid holidays

Zusammenfassung

Classic Collision Corporate Services LLC is seeking a General Manager for its Lawrenceville, GA area locations. The role oversees overall store operations, profitability, and staff development, ensuring safety, quality, integrity, and heart in every repair and customer interaction.

You will mentor a diverse team, drive metrics, manage relationships with insurance partners, and maintain high customer satisfaction while guiding operational excellence and strategic growth.

Qualifikationen

• Minimum of five years collision repair / auto body management experience.
• Proven leadership and track record of employee development.
• Ability to read and understand financial P&L statements.
• Ability to travel up to 25%.
• Must have valid driver's license and be eligible for insurance coverage.
• Working knowledge of CCC One estimating platform and management system.
• Advanced skills in Microsoft Office (Word, Excel, Outlook, PPT).
• Ability to read and interpret repair procedures, safety rules, operating and maintenance instructions, and procedure manuals.

Aufgaben

• Actively lead center level performance through key metrics, quality, individual skill levels, and culture.
• Communicate and manage the change process.
• Stay abreast of current vehicle repair procedures and technologies.
• Manage and hold all staff accountable for shop performance through Recipe Book execution.
• Ensure customer satisfaction by coaching staff and resolving customer concerns as required.
• Recruit, interview and hire new staff as required.
• Train new hires regarding company policy and procedures.
• Promote, develop and liaise with area insurance contacts and referral points.
• Contact all claims managers and dealer accounts every month.
• Participate in external marketing and team building activities as requested.

Kenntnisse

Leadership

Financial literacy

Communication

Staff development

CCC One

Microsoft Office

Tools

CCC One estimating

Microsoft Office

Jobbeschreibung

Classic Collision Corporate Services LLC is seeking a General Manager for its Lawrenceville, GA area locations. The role oversees overall store operations, profitability, and staff development, ensuring safety, quality, integrity, and heart in every repair and customer interaction.

You will mentor a diverse team, drive metrics, manage relationships with insurance partners, and maintain high customer satisfaction while guiding operational excellence and strategic growth.