Auto Collecitons Agent

CornerStone Staffing; Fort Worth (TX); On-site; USD 30,445,000 - 35,818,000; Full time

Job summary

CornerStone Staffing in Fort Worth, TX is seeking a Senior Collector to support high-risk automotive accounts. You will perform inbound and outbound collections calls and manage daily account lists.

This on-site role requires strong communication, reliability, and the ability to work within structured performance metrics; it is a 12-month W2 contract with a $22–$25/hour compensation.

Qualifications

• Must have at least 1+ year of automotive collections experience.
• Strong verbal and written communication skills.
• Reliable and professional demeanor.

Responsibilities

• Handle inbound and outbound collections calls using dialer tools.
• Manage daily account lists with follow-ups as directed by management.
• Provide backup coverage for absences or overflow.
• Document call outcomes and updates in internal systems.

Skills

Automotive collections

Verbal & written communication

Reliability

Tools

Dialer platforms

CRM tools

Call documentation

Microsoft Office

Job description

Job Title

HIgh Risk Collections Agent

Location

Fort Worth, TX (76177) | Onsite

Compensation & Schedule

• $22-25/hour
• Mon-Fri 8am to 5pm
• W2, 12-month contract

ROLE IMPACT

As a Senior Collector, you will support the client’s high-risk automotive accounts by performing inbound and outbound collections activities. Success in this role is defined by dependability, professionalism, and the ability to follow structured processes while meeting performance expectations. This position plays a key role in reducing financial risk and ensuring customer engagement.

KEY RESPONSIBILITIES

• Perform inbound and outbound manual and dialer-based collections calls
• Manage daily account lists and perform follow-ups as directed by management
• Provide backup coverage for absent agents or overflow support
• Document call outcomes and account updates in internal systems

MINIMUM QUALIFICATIONS

• MUST HAVE AT LEAST 1+ years of recent AUTOMOTIVE collections experience
• Strong verbal and written communication skills
• Proven reliability and professional demeanor

CORE TOOLS & SYSTEMS

• Manual dialer platforms
• CRM or collections account management tools
• Internal call documentation systems
• Microsoft Office Suite

PREFERRED SKILLS

• Prior experience in high-risk account collections
• Familiarity with call center environments
• Experience working within structured performance metrics

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy