Auto Claims Adjuster — Entry Level with Growth & Benefits

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Tuition assistance

Floating holidays

PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Costa Mesa, CA seeks an entry-level Auto Claims Specialist to support the Auto Claims Operation by handling claims across material damage, property damage, and liability lines, under moderate supervision and with well-defined procedures.

The role focuses on liability investigation, coverage evaluation, and claims resolution using company best practices. Licensing in required states and potential adjuster licensure within 60 days are noted.

Qualifications

• Bachelor's equivalent combination of education and experience preferred.
• No prior claims experience required.
• Knowledge of Microsoft Office suite and general computer software.
• Organization and planning recognition skills required.
• Oral and written communication skills required.
• Interpersonal skills required.
• Property and Casualty Insurance License, valid in selling state - Issued by State.
• May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days

Responsibilities

• Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements.
• Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses.
• Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage.
• Coordinate with internal and external departments as required.
• Respond quickly to customer needs and inquiries.
• Overtime and holiday hours may be required.

Skills

Oral communication

Written communication

Interpersonal skills

Organizational skills

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

AAA Auto Club Enterprises in Costa Mesa, CA seeks an entry-level Auto Claims Specialist to support the Auto Claims Operation by handling claims across material damage, property damage, and liability lines, under moderate supervision and with well-defined procedures.

The role focuses on liability investigation, coverage evaluation, and claims resolution using company best practices. Licensing in required states and potential adjuster licensure within 60 days are noted.