Auto Body Estimator: Elevate Customer Experience

Gerber Collision & Glass; Mount Pleasant (SC); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Annual PTO

Paid parental leave

6 paid holidays

Insurance Day 1

401(k) match

Short-Term Disability

Life Insurance

Continuing Education

Safety Glasses program

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass in Mount Pleasant, SC is seeking an Estimator to deliver exceptional customer experiences while coordinating vehicle repairs and communicating with customers and insurance companies throughout the process.

The role emphasizes accurate damage assessment, parts replacement documentation, and team alignment to achieve KPIs. Candidates should have DRP knowledge, a high school diploma, basic computer skills, and a valid driver’s license.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update every customer interaction with details.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and processes.
• Communicate customer requests to relevant team members.
• Greet customers with positive energy in person and on the phone.
• Understand required Insurance programs and procedures.
• Participate in daily production walks with management.

Skills

Awareness of where to look for answers

Basic Computer Skills

Valid Driver's License

DRP compliance experience

Education

High School Diploma or equivalent

I-CAR Training

Tools

Knowledge of Repairs and OE Guidelines

Job description

Gerber Collision & Glass in Mount Pleasant, SC is seeking an Estimator to deliver exceptional customer experiences while coordinating vehicle repairs and communicating with customers and insurance companies throughout the process.

The role emphasizes accurate damage assessment, parts replacement documentation, and team alignment to achieve KPIs. Candidates should have DRP knowledge, a high school diploma, basic computer skills, and a valid driver’s license.