Auto Body Estimator: Drive Seamless Repairs & Service

Boyd Group Services; Pomona (CA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Medical, Prescription, Dental & Vision

401(k) with company match

Voluntary Daily Pay

Job summary

Gerber Collision & Glass in Pomona, CA is hiring an Estimator to create accurate vehicle damage estimates and coordinate repairs with customers, insurers, and the shop team. You will document interactions, guide customers through the repair process, and ensure compliance with DRP and insurance requirements.

The role requires basic computer skills, a high school diploma, and a valid driver's license. I-CAR training will be provided, with opportunities for professional growth within a

Qualifications

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provides positive energy when greeting customers in person and on the phone
• Understanding of all required Insurance programs and procedures
• Participate in daily maintenance and training activities as required

Skills

Basic Computer Skills

Awareness of where to look for answers

Compliance for DRP’s

I-CAR Training (willing to complete)

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Pomona, CA is hiring an Estimator to create accurate vehicle damage estimates and coordinate repairs with customers, insurers, and the shop team. You will document interactions, guide customers through the repair process, and ensure compliance with DRP and insurance requirements.

The role requires basic computer skills, a high school diploma, and a valid driver's license. I-CAR training will be provided, with opportunities for professional growth within a