Auto Body Estimator: Collision & Insurance Claims Pro

Mobile Auto Solutions, LLC; Mount Pleasant (SC); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Health Insurance

401(k)

Education Opportunities

Daily Pay

Uniform Stipend

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, preparing repair estimates, and coordinating with customers and insurance providers throughout the repair process. The role emphasizes teamwork and KPI achievement in a fast-paced collision and glass service environment.

Ideal candidates will have DRP familiarity, I-CAR training willingness, and a high school diploma or equivalent, along with a valid driver's

Qualifications

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Responsibilities

• Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
• Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
• Ensure compliance with all insurance client requirements, processes and metrics
• Ensure compliance with all WOW Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery
• Communicate all customer requests and needs to appropriate team members
• Provide positive energy when greeting customers in person and on the phone
• Understand all required Insurance programs and procedures
• Participate in daily production walks with the Management Team, as required
• Support all team members when required
• Attend Health & Safety and staff meetings as required
• Attend training, information sessions and workshops recommended by Store Manager
• Maintain the store's KPI’s by maximizing role performance
• Uphold the company's Core Values: Honesty, Integrity & Respect

Skills

Awareness of where to look for answers

Basic Computer Skills

DRP compliance experience

I-CAR Training

Valid Driver's License

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, preparing repair estimates, and coordinating with customers and insurance providers throughout the repair process. The role emphasizes teamwork and KPI achievement in a fast-paced collision and glass service environment.

Ideal candidates will have DRP familiarity, I-CAR training willingness, and a high school diploma or equivalent, along with a valid driver's