Auto BDC Specialist — Appointments & Retention

3M HEALTHCARE; League City (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Honda of Clear Lake is seeking a proactive BDC Administrator to manage customer data for parts, service and sales, ensuring timely follow-up and retention. The role emphasizes gathering accurate information and maintaining current product knowledge, pricing and promotions.

You will use computer and phone systems to drive appointments, engage customers, and support dealership goals across departments, enhancing customer retention and sales opportunities.

Qualifications

• Clear and professional information presentation.
• Effective time management.
• Typing efficiently.
• Basic computer and phone computer skills.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build and maintain knowledge of product information, pricing, and dealership promotions.
• Utilize computer & phone systems in the Internet department to increase appointments, sales and retention.
• Schedule solid appointments using customer calls, sold/unsold floor traffic, referrals and service/parts customers.

Skills

Clear communication

Time management

Typing speed

Basic computer skills

Job description

Honda of Clear Lake is seeking a proactive BDC Administrator to manage customer data for parts, service and sales, ensuring timely follow-up and retention. The role emphasizes gathering accurate information and maintaining current product knowledge, pricing and promotions.

You will use computer and phone systems to drive appointments, engage customers, and support dealership goals across departments, enhancing customer retention and sales opportunities.