AUTHORIZATION SPECIALIST

SpringHealth Behavioral Health & Integrated Care; Illinois; Hybrid; USD 23,000 - 28,000; Full time

Job summary

SpringHealth Behavioral Health and Integrated Care is seeking an ABA Authorization Specialist to support billing and authorizations. This hybrid/remote role requires familiarity with ABA service delivery and experience in health‑care authorizations, intake coordination, and related admin tasks.

The ideal candidate will be highly organized, detail‑oriented, and capable of prioritizing multiple responsibilities in a fast‑paced environment while communicating effectively with staff, insurers, and

Qualifications

• Familiar with ABA service delivery.
• Experience with insurance authorizations, referrals, intake coordination, or related admin functions.
• Organized and detail-oriented with strong multi-tasking.
• Strong communication and customer service skills.
• Ability to prioritize and manage multiple responsibilities in a fast-paced setting.
• Work independently while collaborating with remote and clinic teams.

Responsibilities

• Answer phones and provide excellent customer service to staff and insurance representatives.
• Run and utilize computer reports regularly.
• Protect patient confidentiality and data privacy.
• Provide status updates to management on authorization progress for patients needing treatment authorization.
• Ensure pre-authorizations are obtained and tracked for patients with insurance requirements.
• Implement and promote agency policies and procedures; document authorization requests clearly.
• Participate in orientation and education of Authorization staff.

Skills

ABA knowledge

Insurance authorizations

Organizational skills

Communication skills

Prioritization

Independent with collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Our Company

SpringHealth Behavioral Health and Integrated Care

Overview

Join our te am and help change a child's life! We are currently seeking an ABA Authorization Specialist for a hybrid or remote role with SpringHealth Behavioral.

The ideal candidate will:

• Be familiar with Applied Behavior Analysis (ABA) service delivery
• Have experience with insurance authorizations, referrals, intake coordination, or related administrative functions
• Be highly organized and detail-oriented
• Demonstrate strong communication and customer service skills
• Be able to effectively prioritize and manage multiple responsibilities in a fast-paced environment
• Work independently while collaborating with remote and clinic-based team members

This position plays a critical role in supporting our clients, families, and clinical teams while helping ensure efficient access to services.

Responsibilities

• Answer telephones and provide excellent customer service to our professional staff and insurance representatives
• Run and utilize computer reports regularly
• Observe confidentiality and safeguard all patient related information
• Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
• Ensures authorization is obtained and tracked for all patients whose insurance requires pre-authorization
• Is responsible for seeing that objectives are implemented, follows, and promotes agency policies and procedures
• Ensure all authorization requests are documented clearly
• Participate in the orientation and education of other employees as relates to Authorization department
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

Qualifications

• High school graduate or GED
• Minimum of one year of experience in Health Care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimbursement
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About Our Line Of Business

SpringHealth Behavioral Health and Integrated Care, an affiliate of BrightSpring Health Services, offers a holistic approach and integrated care for people with cognitive, developmental, or intellectual disabilities who often need additional resources. The behavior analysts, therapists, social workers, counselors, and psychologists at SpringHealth combine their expertise to deliver high-quality behavioral services for clients to live more positive, active, and social lives. For more information, please visit www.springhealthbehavioral.com . Follow us on Facebook and LinkedIn .

Additional Job Information

Ideal candidate would have ABA background in billing and authorizations

Salary Range

USD $17.00 - $20.00 / Hour