ABA Authorization Specialist — Hybrid/Remote

BrightSpring Health Services; Salem (VA); Hybrid; USD 23,000 - 28,000; Full time

Job summary

BrightSpring Health Services in the United States is seeking an ABA Authorization Specialist for a hybrid or remote role. You will support clients, families, and clinical teams by handling insurance authorizations, referrals, and intake coordination with a strong focus on accuracy and confidentiality.

The ideal candidate has background in ABA service delivery and health care billing or authorization, excellent communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in health care billing or authorization practices.
• General knowledge of home care operations and third-party reimbursement.
• Proficient in Microsoft Office (Word, Excel, Outlook) with ability to learn industry software.
• Strong organizational skills with attention to detail and ability to multi-task.
• Ability to work independently and in a team environment.
• Excellent oral, written, and interpersonal communication skills.
• Professional appearance and demeanor.

Responsibilities

• Answer telephones and provide excellent customer service to staff and insurance representatives.
• Run and utilize computer reports regularly.
• Observe confidentiality and safeguard all patient related information.
• Provide updates to Agency management on status of authorizations for all patients requiring treatment authorization.
• Ensure authorization is obtained and tracked for all patients whose insurance requires pre-authorization.
• Ensure objectives are implemented and promote agency policies and procedures.
• Document authorization requests clearly.
• Participate in orientation and education of other employees in the Authorization department.
• Notifies Supervisor of problems and helps provide solutions.
• Completes ongoing education requirements and demonstrates ongoing competency.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Multitasking

Independent work

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

BrightSpring Health Services in the United States is seeking an ABA Authorization Specialist for a hybrid or remote role. You will support clients, families, and clinical teams by handling insurance authorizations, referrals, and intake coordination with a strong focus on accuracy and confidentiality.

The ideal candidate has background in ABA service delivery and health care billing or authorization, excellent communication, and proficiency with Microsoft Office.