Austin Workplace Experience Lead

Cloudflare, Inc.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Cloudflare, Inc. is seeking an experienced Workplace Operations Manager for our Austin hub. You will own daily operations, greet guests, manage front desk, and partner with IT, Legal, and Security to keep the space productive and welcoming.

You will drive local workplace programs, plan onsite events, and mentor the Places Team while coordinating with global teams. This role emphasizes hospitality, cross-functional collaboration, and a strong service mindset.

Qualifications

• 5+ years leading workplace operations teams in a fast-paced environment.
• 3+ years of people management experience.
• People-first, service-minded with strong communication across time zones.
• Sharp budget management and cost-effective decision making.
• Organized, proactive, and detail oriented with strong Google Workspace skills.

Responsibilities

• Own day-to-day workplace operations and front desk services for the Austin hub.
• Be the primary point of contact for employee workplace needs and tickets.
• Monitor space utilization, occupancy, and service tickets to inform planning.
• Lead local programs from food to sustainability and engagement efforts.
• Plan onsite events and partner with Global Events & Experiences team.
• Partner with Security and Legal to maintain safety and compliance.
• Onboard new hires and support regional hiring in workplace roles.
• Liaise with building management and external vendors to manage budgets and contracts.
• Create an inspiring, inclusive office culture with everyday amenities.

Skills

People management

Vendor management

Budgeting

Cross-functional collaboration

Hospitality mindset

Event planning

Job description

Cloudflare, Inc. is seeking an experienced Workplace Operations Manager for our Austin hub. You will own daily operations, greet guests, manage front desk, and partner with IT, Legal, and Security to keep the space productive and welcoming.

You will drive local workplace programs, plan onsite events, and mentor the Places Team while coordinating with global teams. This role emphasizes hospitality, cross-functional collaboration, and a strong service mindset.