Workplace Experience Lead - Hospitality & Operations

Industrious; Colorado; On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive program

Job summary

Industrious in Austin is seeking a Workplace Manager to help our office run smoothly and feel like home. The role blends hospitality, facilities care, and light operational support, ensuring a welcoming space that reflects our values and brand.

The ideal candidate is approachable, detail-oriented, and experienced in keeping a vibrant, positive workplace. We offer a base salary of $66,000–$70,000 with eligibility for an annual bonus and participation in our long-term incentive program.

Qualifications

• 2–4 years in office management, hospitality, facilities, or a similar operational role.
• Strong organizational and problem-solving skills, with a high attention to detail.
• Excellent communication and interpersonal abilities—approachable, calm under pressure, and solutions-focused.
• Adaptable, with a proven ability to manage multiple priorities in a dynamic, fast-paced environment.
• Tech-savvy, with hands-on experience using modern workplace tools (e.g., Google Workspace, Slack) and basic operational management systems.
• Passionate about creating inclusive, sustainable, and people-first work environments.

Responsibilities

• Keep all shared areas—including kitchens, meeting rooms, and lounges—tidy, well-stocked, and inviting throughout the day.
• Welcome visitors and team members with warmth and professionalism.
• Support on-site meetings, events, and gatherings, including setup, catering coordination, and clean-up.
• Monitor the overall look and feel of the office to ensure it remains reflective of our brand and culture.
• Oversee daily office operations, acting as the primary point of contact for all facility and workspace needs.
• Coordinate with external partners and vendors to maintain consistent service standards.
• Manage inventory for office supplies, snacks, and beverages, restocking as needed.
• Handle incoming and outgoing mail and deliveries efficiently.
• Conduct daily walkthroughs to identify and resolve any facilities issues promptly.
• Assist with light administrative and operational tasks such as invoice processing, expense tracking, and vendor documentation.
• Support event logistics, onboarding/offboarding procedures with People Ops and EAs.
• Help implement sustainability, wellness, and safety initiatives across the workplace.
• Collaborate with the broader Operations team on ad-hoc projects and process improvements.
• Work with vendors to facilitate employee recognition perks and milestone gifts.

Skills

Office management

Hospitality

Facilities

Organizational skills

Communication

Google Workspace

Slack

Tools

Google Workspace

Slack

Job description

Industrious in Austin is seeking a Workplace Manager to help our office run smoothly and feel like home. The role blends hospitality, facilities care, and light operational support, ensuring a welcoming space that reflects our values and brand.

The ideal candidate is approachable, detail-oriented, and experienced in keeping a vibrant, positive workplace. We offer a base salary of $66,000–$70,000 with eligibility for an annual bonus and participation in our long-term incentive program.