Auditions & Interviews Lead — Data-Driven Events

Berklee College of Music; Boston (MA); On-site; USD 56,000 - 75,000; Full time

Benefits offered by this job

Health and dental coverage

403(b) retirement match

Tuition assistance

Paid time off

Job summary

Berklee College of Music is seeking an Auditions and Interviews Manager to lead the design, execution, and tech optimization of A&I processes for the college and Boston Conservatory at Berklee. You will manage in-person, online, domestic, and international audition events, delivering world-class service to prospective students while leveraging data analytics and CRM systems.

With 3–5+ years in high-volume event management or admissions, you will train staff on Salesforce and Zoom, coordinate

Qualifications

• 3–5+ years in high-volume event management, admissions, or program ops.
• Musical background or professional experience in the musical arts preferred.
• Advanced skills with admissions software, specifically Salesforce, Zoom, FormAssembly, and FileMaker Pro.
• Strong interpersonal communication with diverse applicant populations.

Responsibilities

• Direct and supervise the A&I team, including Assistant Directors, the Auditions Coordinator, and student employees.
• Conduct training on Salesforce systems, event guidelines, and best practices for in-person and online auditions.
• Serve as the primary liaison for faculty during auditions, managing schedules, training, and payment processing with Academic Affairs.
• Oversee logistics, venue setups, equipment, and catering for Boston, regional, and online audition events via Zoom.
• Serve as the main technical resource for virtual auditions, online registration systems, and digital lead tracking.
• Evaluate venue suitability, assess equipment requirements, and maintain partner relationships for domestic audition locations.
• Strategic Reporting: Analyze event ROI, attendance metrics, rating evaluations, matriculation outcomes, and cost assessments.
• VIP Applicant Experience: Provide high-touch counseling to prospective students and families on audition formats, admissions eligibility, housing, and financial aid.

Tools

Salesforce

Zoom

FormAssembly

FileMaker Pro

Job description

Berklee College of Music is seeking an Auditions and Interviews Manager to lead the design, execution, and tech optimization of A&I processes for the college and Boston Conservatory at Berklee. You will manage in-person, online, domestic, and international audition events, delivering world-class service to prospective students while leveraging data analytics and CRM systems.

With 3–5+ years in high-volume event management or admissions, you will train staff on Salesforce and Zoom, coordinate