Audiology Clinic Support Specialist

THE BATON ROUGE CLINIC AMC; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off (PTO)

20% discount for selected services

Job summary

The Baton Rouge Clinic AMC is seeking an Administrative and Audiology Support Specialist to assist with patient communication, appointment scheduling, and department organization in a fast-paced healthcare setting.

Responsibilities include answering calls, coordinating audiology appointments, preparing hearing aids, updating records, processing invoices, stocking supplies, and ensuring a professional, patient-focused experience.

Qualifications

• Maintain organized patient information, referrals, orders, and invoices.
• Collaborate with audiologists and staff to support department operations.
• Provide a professional, courteous patient experience.
• Demonstrate strong communication and time-management skills.
• Show attention to detail and accuracy.

Responsibilities

• Answer incoming phone calls and return patient calls; communicate professionally.
• Schedule, reschedule, and coordinate audiology appointments.
• Review patient instructions and assist with general questions.
• Request referrals and relay patient messages to the audiologist.
• Scan, organize, and maintain patient documentation and records.
• Process and organize invoices and other administrative documents.
• Prepare hearing aids and related equipment for patient pickup.
• Charge hearing-aid devices and assist with logistics.
• Track hearing-aid orders and assist with related communications.
• Clean, organize, and restock audiology rooms and work areas.
• Order department supplies and maintain inventory.

Skills

Customer service

Communication

Time management

Organization

Teamwork

Education

High School Diploma

Job description

The Baton Rouge Clinic AMC is seeking an Administrative and Audiology Support Specialist to assist with patient communication, appointment scheduling, and department organization in a fast-paced healthcare setting.

Responsibilities include answering calls, coordinating audiology appointments, preparing hearing aids, updating records, processing invoices, stocking supplies, and ensuring a professional, patient-focused experience.