Audiology Assistant

THE BATON ROUGE CLINIC AMC; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off (PTO)

20% discount for selected services

Job summary

The Baton Rouge Clinic AMC is seeking an Administrative and Audiology Support Specialist to assist with patient communication, appointment scheduling, and department organization in a fast-paced healthcare setting.

Responsibilities include answering calls, coordinating audiology appointments, preparing hearing aids, updating records, processing invoices, stocking supplies, and ensuring a professional, patient-focused experience.

Qualifications

• Maintain organized patient information, referrals, orders, and invoices.
• Collaborate with audiologists and staff to support department operations.
• Provide a professional, courteous patient experience.
• Demonstrate strong communication and time-management skills.
• Show attention to detail and accuracy.

Responsibilities

• Answer incoming phone calls and return patient calls; communicate professionally.
• Schedule, reschedule, and coordinate audiology appointments.
• Review patient instructions and assist with general questions.
• Request referrals and relay patient messages to the audiologist.
• Scan, organize, and maintain patient documentation and records.
• Process and organize invoices and other administrative documents.
• Prepare hearing aids and related equipment for patient pickup.
• Charge hearing-aid devices and assist with logistics.
• Track hearing-aid orders and assist with related communications.
• Clean, organize, and restock audiology rooms and work areas.
• Order department supplies and maintain inventory.

Skills

Customer service

Communication

Time management

Organization

Teamwork

Education

High School Diploma

Job description

The ideal candidate will provide administrative and clinical support within the audiology department, assisting with patient communication, appointment scheduling, hearing-aid support, and overall department organization. The candidate should be professional, organized, detail-oriented, and comfortable working closely with patients and clinical staff in a fast-paced healthcare environment.

Responsibilities

• Answer incoming phone calls, return patient calls, and communicate professionally with patients.
• Schedule, reschedule, and coordinate audiology appointments.
• Review patient instructions and assist with general patient questions and requests.
• Request referrals and communicate patient messages and concerns to the audiologist.
• Scan, organize, and maintain accurate patient documentation and records.
• Process and organize invoices and other administrative documentation.
• Prepare hearing aids and related equipment for patient pickup.
• Charge hearing-aid devices and assist with basic hearing-aid logistics.
• Track hearing-aid orders and assist with order-related communication.
• Clean, organize, and restock audiology rooms and work areas.
• Order department supplies and maintain accurate inventory.

Job Location

Baton Rouge Clinic - Perkins
7373 Perkins Rd
Baton Rouge, LA 70808

Department

Audiology

Class

Full-Time

Basic Skills Required

• Maintain organized and accurate patient information, referrals, orders, supplies, and invoices.
• Work collaboratively with audiologists and other clinical staff to support efficient department operations.
• Provide a professional, courteous, and positive experience for patients.
• Strong customer service and communication skills.
• Excellent organizational and time-management skills.
• Strong attention to detail and accuracy.

Specific Skills Required

• Comfortable working in a fast-paced clinical environment.
• Ability to manage multiple tasks and prioritize responsibilities.
• Professional and compassionate manner when interacting with patients.
• Ability to work independently while also functioning effectively as part of a team.
• Previous healthcare, medical office or audiology experience is preferred but not required.
• Prior experience in audiology setting

Hiring Requirements

• Drug Testing
• Background Checks
• Baton Rouge Clinic Credit Check

Education Required

High School Diploma

Unit of Pay

Hourly

Shift

Monday-Friday, 8am-5pm; schedule may vary as needed

Additional Benefits

• Medical Insurance (Company pays 100% of employee only rate.)
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Paid Time Off (PTO)
• 20% discount for selected services rendered at the Clinic