Auction Ops Associate: Detail-Oriented & Customer-Focused

CarMax; West Columbia (SC); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Job summary

CarMax is seeking a Business Operations Associate in West Columbia, SC to ensure smooth processing of sales, auctions, and appraisals. You will deliver excellent customer service, handle paperwork, and manage cash with accuracy in a fast-paced, team-oriented environment.

The role requires strong organizational skills, data accuracy, and the ability to work varied schedules, including nights and weekends. Training and growth opportunities are offered within a nationally recognized retailer.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Attention to detail

Organizational skills

Cash handling

Communication skills

Team player

Physical stamina

Tools

Microsoft Office

Job description

CarMax is seeking a Business Operations Associate in West Columbia, SC to ensure smooth processing of sales, auctions, and appraisals. You will deliver excellent customer service, handle paperwork, and manage cash with accuracy in a fast-paced, team-oriented environment.

The role requires strong organizational skills, data accuracy, and the ability to work varied schedules, including nights and weekends. Training and growth opportunities are offered within a nationally recognized retailer.