Auction Operations Coordinator

Bonhams & Butterfields Auctioneers Corporation; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

20 days PTO

12 holidays

Parental leave

401(k)

Transit benefits

Employee assistance program

Professional development

Job summary

Bonhams is seeking a Sale Coordinator to support Specialists in delivering auctions and the day-to-day running of both departments. You will manage clients and property through sale cycles, generate contracts, and coordinate with regional offices and shipping to ensure smooth stock transfers.

In this in-person role, you will be the primary contact for external stakeholders and assist with after-sale enquiries, packing, and day-of-auction activities.

Qualifications

• 1-2 years in an administrative position (not necessarily from an auction background).
• Excellent communication in all modes with internal and external stakeholders.
• Strong time management and organizational ability.

Responsibilities

• Be the experienced user of Auctioneer 3, Bonhams' bespoke Auction Management System and primary business tool for both departments.
• Manage clients and their property throughout sale cycles, including receipting property into A3, generating contracts, and handling client details and payments.
• Serve as primary contact for external stakeholders (clients, restorers, suppliers) and escalate to Specialists when required.
• Coordinate movement of property through sale cycles with regional offices, Shipping, Operations & Photography to ensure stock transfer is efficient and compliant.
• Support clients with after-sale enquiries, including payment resolutions and shipping quotes for purchased and unsold lots.
• Fulfill in-house packing and shipping of all lots, print shipping labels, verify accuracy, and hand off to carriers.
• Assist with day-to-day auction activities (responding to client enquiries pre/post sale, bidding, event management) and support on sale day activities like clerking and phone bidding.

Skills

Time management

Organization

Communication

Workflow management

Flexibility

Administrative experience

Auction industry familiarity

Tools

Auctioneer 3

Job description

Bonhams is seeking a Sale Coordinator to support Specialists in delivering auctions and the day-to-day running of both departments. You will manage clients and property through sale cycles, generate contracts, and coordinate with regional offices and shipping to ensure smooth stock transfers.

In this in-person role, you will be the primary contact for external stakeholders and assist with after-sale enquiries, packing, and day-of-auction activities.