Auction Office Manager: Customer Ops & Coordination

B & D Auctions; Westminster (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Paid company holidays

401(k) with company match

Employee auction benefits

Small-business environment

Job summary

B&D Auctions is seeking a confident Office Manager to oversee front-office operations in Westminster, MD. This full-time, on-site role requires strong organization, clear communication, and a willingness to learn the auction business.

You will handle calls, emails, and customer messages, coordinate appointments, maintain records, and support with invoicing and consignor communications as part of a team dedicated to smooth daily operations.

Qualifications

• Experience in office management or administrative roles preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and customer-service skills.
• Willing to learn new processes and systems.

Responsibilities

• Manage day-to-day office flow and front-office operations.
• Handle calls, emails, and customer messages professionally.
• Direct inquiries to appropriate team members and gather context.
• Maintain organized records for customers, consignors, and auctions.
• Support with invoicing, payments, pickups, and general procedures.
• Coordinate appointments, pickups, and office-related activities.

Tools

Microsoft Outlook

Microsoft Excel

CRM software

Job description

B&D Auctions is seeking a confident Office Manager to oversee front-office operations in Westminster, MD. This full-time, on-site role requires strong organization, clear communication, and a willingness to learn the auction business.

You will handle calls, emails, and customer messages, coordinate appointments, maintain records, and support with invoicing and consignor communications as part of a team dedicated to smooth daily operations.