Arts Front Desk & Client Experience Coordinator

Bonhams & Butterfields Auctioneers Corporation; Los Angeles (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

40 days PTO? Volunteer placeholder

Job summary

Bonhams & Butterfields Auctioneers Corporation in Los Angeles, CA seeks a Client Services Administrator to deliver outstanding experiences for visitors and clients in a busy, visible role.

This full-time position requires a positive, quick problem-solver mindset, with focus on front desk management, client queries, registrations, and coordinating with internal departments while building lasting relationships within an internationally renowned auction house.

Qualifications

• Bachelor’s degree with 2 years of relevant client-facing work experience.
• Comfortable working in a fast-paced environment with multiple deadlines.
• Great attention to detail.
• Proficiency in Microsoft and Outlook programs and database software.
• Fluency in Mandarin is preferred but not required.

Responsibilities

• Manage the front desk and ensure that the lobby area is always clean and tidy.
• Liaise with operations department to ensure smooth property drop off and pick up.
• Ensure that visitors and clients feel acknowledged, welcomed, and well informed, and are quickly connected to appropriate Bonhams department and staff members.
• Service client queries by phone, team email inbox, and in person quickly and accurately.
• Assist with pre and post-sale administration, processing registrations, entering bids and answering any sale-related queries.
• Engage in cashiering responsibilities, handling cash and recording payments accurately.

Skills

Customer service

Communication

Attention to detail

Multitasking

Team collaboration

Education

Bachelor’s degree

Tools

Microsoft Office

Outlook

Database software

Job description

Bonhams & Butterfields Auctioneers Corporation in Los Angeles, CA seeks a Client Services Administrator to deliver outstanding experiences for visitors and clients in a busy, visible role.

This full-time position requires a positive, quick problem-solver mindset, with focus on front desk management, client queries, registrations, and coordinating with internal departments while building lasting relationships within an internationally renowned auction house.