Attendant Room

InterContinental Hotels Group; Fort Benning (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading hotel chain in Fort Benning is seeking a Room Attendant. You will be responsible for maintaining room cleanliness, ensuring a welcoming atmosphere for guests, and assisting with their needs. The position requires physical fitness and involves lifting, as well as flexibility for various shifts, including nights and weekends. Join a dedicated team committed to excellent service and guest satisfaction.

Qualifications

• Fitness required for a physically demanding role.
• Ability to lift up to 50 pounds / 23 kilograms occasionally.
• Basic reading, writing, and math skills required.

Responsibilities

• Ensure rooms are clean and welcoming for guests.
• Assist guests with requests such as toiletries or directions.
• Keep management updated on room service progress.

Skills

Physical fitness

Strength

Literacy skills

Flexibility in shifts

Job description

Hotel: MA - Abrams Hall (ZYBEA), 7350 Ingersoll St, Bldg 1670, 31905

About the Role

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organised - keep on top of supplies and amenities and always try to minimise waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic maths skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.