Room Attendant - MFCAA

MA - Turner Guesthouse (MFCAA); Fort Campbell North (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision

401k

Job summary

IHG Hotels & Resorts in Fort Campbell North, KY is seeking a Room Attendant to keep rooms fresh and welcoming for guests. You will ensure rooms meet high standards, assist guests with requests, and report any repairs or safety concerns.

The role involves lifting up to 50 pounds and flexible shifts, including nights and weekends. Ideal candidates are physically fit, able to work on their feet, and comfortable coordinating with other departments to deliver outstanding service.

Qualifications

• Physical role requiring standing most of the day.
• Ability to lift up to 50 pounds / 23 kilograms and push/pull heavy objects.
• Literacy skills - reading, writing and basic math.
• Flexibility to work nights, weekends and/or holidays.

Responsibilities

• Ensure hotel rooms are clean, organized, and meet standards.
• Assist guests with requests (toothbrushes, directions, etc.).
• Keep supervisor updated on progress and report repairs.
• Follow safety procedures and wear PPE as required.
• Manage supplies and amenities to minimize waste.
• Log and reunite lost and found items with owners.
• Wear the uniform and present a neat appearance.
• Collaborate with other departments to ensure quality service.
• May assist with deep cleaning projects and turndown duties.
• Perform other duties as assigned.

Skills

Reading

Writing

Basic math

Flexible shifts

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day -

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need from You -

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $15.00 to $18.27. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.