Room Attendant - ZYFWA

IHG; Hinesville (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision

Insurance

401k

Job summary

IHG seeks a Room Attendant to ensure rooms and suites are fresh and welcoming after busy days, providing a haven for guests to relax or work briefly. You’ll keep rooms at high standards, assist guests, and coordinate with supervisors to address repairs and safety needs.

The role is physically demanding, requires staying on your feet, and may involve nights, weekends, and holidays. Training emphasizes teamwork and cleanliness across departments.

Qualifications

• This is a physical role requiring staying on your feet most of the day.
• Ability to lift up to 50 pounds.
• Basic reading, writing and math skills.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Clean rooms and suites to high standards.
• Assist guests with requests and directions.
• Report progress and repairs to supervisor.
• Follow safety procedures and wear protective equipment.
• Manage supplies and minimise waste.
• Log lost and found items.
• Work with the team and coordinate with other departments.
• May assist with deep cleaning and turndown duties.
• May assist with other duties as assigned.

Skills

Physical stamina

Lifting up to 50 lbs

Flexibility

Literacy skills

Flexible shifts

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast minutework done.

Your Day to Day

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $16.23 to $18.27. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.