ATM Field Service Technician: Diagnostics & Repairs

Talentify; Philadelphia (Philadelphia County); On-site; USD 30,000 - 33,000; Full time

Job summary

Talentify in Philadelphia, PA is seeking a Field Service Technician to perform maintenance and repairs at the module level.

You will diagnose problems from call details and ATM logs, maintain inventory, report status, and ensure timely resolutions under SLA, with possible travel and shift rotations.

Candidates should have a High School Diploma or equivalent, reliable transportation, an Android device for work orders, and basic hand tools.

Qualifications

• High School Diploma or equivalent; 0–1 years of related experience.
• Reliable transportation.
• An Android smartphone to receive work orders and access support documentation.
• Have basic tools; common tools include flathead and Phillips screwdrivers.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintain parts inventory and related records.
• Provide status reports throughout service repairs.
• Diagnose problems based on call information and ATM error logs.
• Own customer issues until resolution per SLA.
• Follow security procedures when working with ATMs and financial institutions.
• Complete client-specific training and certifications.
• Report calls and activity promptly and accurately.

Skills

Troubleshooting

Basic maintenance

Documentation

Education

High School Diploma or equivalent

Tools

Flathead screwdriver

Phillips screwdriver

Job description

Talentify in Philadelphia, PA is seeking a Field Service Technician to perform maintenance and repairs at the module level.

You will diagnose problems from call details and ATM logs, maintain inventory, report status, and ensure timely resolutions under SLA, with possible travel and shift rotations.

Candidates should have a High School Diploma or equivalent, reliable transportation, an Android device for work orders, and basic hand tools.