ATM Field Service Technician - On-Site Repairs & Support

Lancesoft; Portland (OR); On-site; USD 41,000 - 47,000; Full time

Job summary

Lancesoft is seeking a Field Service Technician in Portland, OR. The role involves performing maintenance, repairs, and component replacements at the module level, while keeping parts inventory updated and providing regular status reports to ensure timely ATM service repairs.

The position requires basic electrical/mechanical aptitude, reliable transportation, and 0–1 years of related experience. Expect some travel, potential night/weekend shifts, and use of basic hand tools.

Qualifications

• High School Diploma or equivalent; 0–1 years related experience.
• Reliable transportation.
• Android smartphone to receive work orders.
• Basic Electrical and Mechanical aptitude.
• Good problem-solving skills and ability to work under pressure.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintains parts inventory and related records.
• Provides status reports throughout the service repair.
• Diagnose problems based on information provided in the call and error logs on the ATM.
• Own customer issues until resolution according to SLA.
• Follow security safety procedures when working with ATMs or within financial institutions.
• Complete client-specific training and certifications.
• Report calls and activity accurately and promptly.

Skills

Problem-solving skills

Mechanical aptitude

Electrical aptitude

Reliable transportation

Education

High School Diploma or equivalent

Tools

Flathead screwdriver

Phillips screwdriver

Job description

Lancesoft is seeking a Field Service Technician in Portland, OR. The role involves performing maintenance, repairs, and component replacements at the module level, while keeping parts inventory updated and providing regular status reports to ensure timely ATM service repairs.

The position requires basic electrical/mechanical aptitude, reliable transportation, and 0–1 years of related experience. Expect some travel, potential night/weekend shifts, and use of basic hand tools.