ATM Field Service Tech I — Hands-On Training & Growth

NCR Atleos; Missouri; On-site; USD 19,286 - 38,572; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Field Service Technician I for St. Louis, MO to be the first on-site responder at customer locations, diagnose basic ATM issues, and perform field service tasks with on-the-job training. You will communicate clearly via our service app and support customer satisfaction.

The role includes comprehensive hands-on training, opportunities for career growth, and a benefits package. Flexible scheduling is available to cover nights and weekends.

Qualifications

• Must reside in the specified geographic area.
• High School Diploma or equivalent.
• Must be authorized to work in the US.
• Possess a valid driver's license and maintain a driving record that meets company requirements.
• Access to reliable transportation for work purposes.
• Familiarity and ability to use and operate an Android cell phone (company provided).
• Ability to perform essential functions of the job including prolonged travel and lifting up to 50 lbs.

Responsibilities

• Represent the NCR Atleos brand by being the first line of response on-site at our customers’ locations.
• Problem-solve at a basic module level (FRU) and organize and plan time effectively.
• Apply on-the-job training to resolve straightforward issues emphasizing manual skills.
• Provide clear communication using our service app to maintain customer satisfaction.
• Follow safety procedures when working on ATMs and complete NCR Atleos trainings and certifications.
• Diagnose problems from ATM error logs and information from the service app.

Skills

Problem solving

Android phone use

Valid driver’s license

Education

High School Diploma or equivalent

Job description

NCR Atleos is seeking a Field Service Technician I for St. Louis, MO to be the first on-site responder at customer locations, diagnose basic ATM issues, and perform field service tasks with on-the-job training. You will communicate clearly via our service app and support customer satisfaction.

The role includes comprehensive hands-on training, opportunities for career growth, and a benefits package. Flexible scheduling is available to cover nights and weekends.