ATM Field Service Engineer (On-Call, Travel)

Hyosung - North America; Austin (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Nautilus Hyosung America, Inc. seeks a Field Service Engineer to service and maintain ATMs in the assigned territory, including installation, repair, software loading and preventive maintenance.

This role requires training others, occasional travel, on-call duties, lifting up to 80 lbs, and working with banks and vendors to ensure uptime and customer satisfaction. The position offers a hands-on technical environment with a strong safety culture and opportunities to advance within a nationwide

Qualifications

• Associate degree in electronics or equivalent preferred.
• Solid understanding of electronics and electro-mechanical equipment.
• Ability to travel to customer sites and perform on-site service.
• Ability to lift up to 80 lbs and work extended hours when required.

Responsibilities

• Installation, repair, software loading and maintenance of ATMs in a defined territory.
• Train bank staff or vendors on maintenance tasks.
• Provide on-site support and coordinate with internal/external teams.
• Maintain Service Level Agreements per customer contract.
• Occasional travel outside home geography as needed.

Skills

Electronics

Electro-mechanical

Customer service

On-call duty

Driver's license

Education

Associate’s Degree in Electronics

ATM experience (preferred)

3–5 years field service

Job description

Nautilus Hyosung America, Inc. seeks a Field Service Engineer to service and maintain ATMs in the assigned territory, including installation, repair, software loading and preventive maintenance.

This role requires training others, occasional travel, on-call duties, lifting up to 80 lbs, and working with banks and vendors to ensure uptime and customer satisfaction. The position offers a hands-on technical environment with a strong safety culture and opportunities to advance within a nationwide