ATM Field Engineer: Installations & Advanced Repairs

Shields Business Solutions; Moorestown Township (NJ); On-site; USD 65,000 - 95,000; Full time

Job summary

Shields Business Solutions is seeking a Senior Field Engineer to install, maintain, and repair ATMs and related equipment at client sites across the region.

You will diagnose faults, perform advanced electronics work, and install new ATMs while coordinating with dispatch, manufacture support, and branch personnel. A flexible schedule and valid driver's license are essential.

This role requires strong communication, problem solving, and the ability to work independently in fast-paced environments.

Qualifications

• High School Diploma required.
• Ability to develop positive working relationships with individuals inside and outside the company.
• Ability to communicate effectively with co-workers, customers, and vendors.
• High degree of accuracy and attention to detail.
• Able to work independently and as part of a group.
• Flexible schedule; occasional evenings and weekends may be required.
• Valid driver's license.

Responsibilities

• Attend an advanced training class on one or more ATM models.
• Complete manufacture training on specific ATM model.
• Diagnose and repair major faults relating to media jams, network malfunctions and power issues.
• Perform repairs and maintenance on ATMs in designated areas as directed by the Dispatch Department.
• Complete installation of new ATMs.
• Provide on-site training to branch personnel as needed.
• Work with manufacture support teams when necessary.
• Open case files with manufacture support, follow through and implement fixes based on findings.
• Provide technical support to all Associate Field Engineers.
• Utilize company provided equipment and tools to resolve equipment malfunctions.
• Assist in setting technician protocols for new business or customers.
• Demonstrate excellent technical and customer relation skills.
• Daily completion and submission of all required paperwork.

Skills

Electro-mechanical experience

Electronics testing

Repair sub-assemblies

Documentation skills

Driver's license

Education

High School Diploma

Tools

Multimeter

Power supply

Job description

Shields Business Solutions is seeking a Senior Field Engineer to install, maintain, and repair ATMs and related equipment at client sites across the region.

You will diagnose faults, perform advanced electronics work, and install new ATMs while coordinating with dispatch, manufacture support, and branch personnel. A flexible schedule and valid driver's license are essential.

This role requires strong communication, problem solving, and the ability to work independently in fast-paced environments.