Atlassian Platform Engineer: Jira & Automation Pro

Epiq Systems (Private) Limited

Tampa (FL)

Remote

USD 95,000 - 105,000

Full time

5 days ago

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Job summary

Epiq is seeking an Atlassian Platform Engineer to administer and optimize Jira, Confluence, Jira Service Management, and Bitbucket across Engineering and IT teams. You will drive automation, governance, and integration to improve collaboration, visibility, and service delivery.

The ideal candidate combines platform engineering with cloud know-how and Agile process literacy to continually improve the software development lifecycle and ITSM workflows.

Qualifications

Experience with ITIL/ITSM; strong process governance.
Hands-on Jira/JSM/Confluence administration and automation.
Familiarity with REST APIs and cloud integrations.

Responsibilities

Collaborate with multiple teams to design best practices across the Atlassian stack.
Lead project lifecycles from initiation to handoff and runbooks.
Perform upgrades and maintain system documentation and SLAs.
Analyze issues and trends for proactive support and optimization.
Support disaster recovery planning and testing.

Skills

ITIL

Agile

Scrum

Kanban

DevOps

REST APIs

Scripting

Systems integration

Cloud infrastructure

Identity management

Problem solving

Education

B.S. Engineering / CS / MIS

3+ years Atlassian administration

Tools

Jira Software

Jira Service Management

Confluence

Job description

The ideal candidate combines platform engineering with cloud know-how and Agile process literacy to continually improve the software development lifecycle and ITSM workflows.

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